Welcome to Health and Wellbeing (Advanced Care and Support) (Level 4)
Hello, Kia ora, Talofa, Kamusta, Malo’etau lava, Ki Orana.
Nĭ hăo, Fakalofa Atu, Namaste, Bula, Sata srī akāla.
The aim of this programme is to provide you with the essential skills, capabilities, and knowledge to offer advanced person-centred and/or relationship-centred care and support for individuals with complex needs, alongside their whānau and/or family.
The programme is designed to support you on your learning journey in the healthcare industry. Not only will you develop your leadership capabilities, but you'll also gain specific skills and knowledge that can be showcased confidently in your workplace.
Graduates will be able to:
- Work collaboratively with members of a multi-disciplinary team and the whānau and/or family of a person with complex needs to support the person's health and wellbeing.
- Support registered health professionals by carrying out delegated clinical tasks in a health or wellbeing setting.
- Apply knowledge of health or wellbeing conditions and organisational processes to implement culturally appropriate person-centred/relationship-centred approaches to care for and support a person with complex needs in a health and wellbeing setting.
- Communicate effectively in a culturally appropriate manner, including preparing and delivering reports and recording information as required by the organisation, and engaging in challenging conversations, in a health or wellbeing setting.
- Apply leadership skills in a health or wellbeing setting by formal or informal mentoring and/or coaching of colleagues.
We will use the following words interchangeably throughout the course:
- ākonga or learners
- tangata or service users or clients or patients
- whānau or family
- Aotearoa or New Zealand.
This programme's learning is organised into 6 modules with 21 assessments.
| Module | Assessments | Learning Hours |
|---|---|---|
|
1. Advanced person-centred care |
01A1: Working in healthcare 01A2: Comprehensive care 01A3: Medical terminology 01A4: Leadership in healthcare |
660 |
|
2. Cultural diversity in healthcare |
02A1: Cultural and holistic practices in healthcare 02A2: Person centred care 02A3: Specialised care plans 02A4: Culturally appropriate communication in healthcare |
660 |
|
3. Dementia care |
03A1: Communication and care for assisting a person living with dementia 03A2: Dementia care |
660 |
|
4. Complex needs |
04A1: Communication when caring for a person with complex needs 04A2: Risks and comprehensive care of a person with complex needs 04A3: Caring for a person with complex needs |
660 |
|
5. Leadership in healthcare |
05A1: Collaboration and teamwork in healthcare 05A2: Routine observation in healthcare 05A3: Effective communication in healthcare 05A4: Leadership skills in healthcare |
660 |
|
6. Professional practice |
06A1: Common health problems in healthcare, Aotearoa 06A2: Policies and procedures in healthcare 06A3: Care and support practices 06A4: Reflection and future development |
660 |
The total learning hours of the Programme are 1200 hours. That is about 36.6 hours per week if you are studying full-time and 18 hours per week if you are studying part-time students. The learning hours include:
- reading, watching, and completing the learning activities and portfolio checkpoints on the online campus
- completing assessments
- collaborating with your teammates
Learning hours are "facilitated asynchronous" which means you complete your learning hours in your own time. However, as you will collaborate with your teammates to accomplish the Programme's assessment outcomes, you will need to be active in the Forums and Group Messaging.
Get qualified!
A total of 120 credits are awarded for the Programme.
All 21 assessments are competency-based and must be completed in full.
Assessments are recorded as one of two outcomes:
- Achieved – all assessment work has been achieved by the student to the competency standards set in the assessment.
- Not Achieved – the student has yet to complete the relevant work to be awarded the assessment.
To qualify for the New Zealand Certificate in Health & Wellbeing (Advanced Care and Support) (Level 4) you must submit and achieve competency in all of the assessments.
Assessment Submission
All assessments are due on a Sunday at 11.59pm (there is occasionally a due date on a Friday 11.59pm, however you will be advised of this at the start of the module). You will see the specific due dates for your intake by clicking on each assessment tab in the left navigation panel.
Self-belief and hard work will always earn you success
Virat Kohli
Trigger warning
As a healthcare student, you need to be aware that you are exposed to sensitive and possibly triggering themes on health and wellbeing. These topics could include subjects such as loss and grief and palliative care. There could also be case study examples that can be uncomfortable, disturbing or confronting to deal with.
🚩Red flag icon
We have applied the red flag icon as a trigger warning prior to any of the sensitive or triggering subjects in the sub-topics.
Please make sure to look after yourself and approach with care when you go through these potential trigger themes.
An activity has been prepared for you on topic Introduction to the Support Worker Role titled: Activity - Supporting Yourself as a Support Worker.
We’re here to help
If you're ever unsure about something or need assistance, please don't hesitate to contact your tutor. You can send them a message via email or via the 💬 messages feature on the top right corner of the online campus.