There is no unifying organisation type that uses business services. Rather, workers in the sector provide professional assistance to all organisations. According to 2018 statistics, there are 2 million people working in business services occupations, down 7 per cent over the past two years, but still representing a high proportion (17 per cent) of Australian jobs. The three industries that employ the most business services graduates are: Health Care and Social Assistance, Retail Trade and Public Administration and Safety.
New technologies including the cloud and mobile devices, are becoming prevalent in businesses today. The use of software that integrates various social media platforms for use in daily business processes will enhance and extend internal and external collaboration and provide data for business analysis, decision making and forecasting. Data analytics is becoming integral to business processes to enhance understanding of customers and forecast more accurately.
Big data skills are needed in a broad range of industries and jobs that use big data analysis techniques in their day-to-day work. Industries, where big data professionals can work include areas such as banking, medicine, retail, transportation, communications, media and entertainment, education, manufacturing, and government.3
