This qualification reflects the role of individuals in a variety of Business Services job roles with a specialist focus on corporate sustainability. These roles may also have supervisory performance accountabilities. 'Sustainability' in this course refers to a broad approach that focuses on the minimisation of an organisation’s social, economic and environmental impact, as well as proactive value creation in these areas.
The following table outlines the modules and Units of Competency that you will undertake as a part of this course.
Before getting started with each module, it is important to establish regular time each week to dedicate to your studies. Having a set routine is the best way to ensure you are successful in completing your qualification. To assist you in your planning, use the provided Study Plan template. Once you have downloaded this Study Plan, complete it and save it to your device.
Please refer to the Orientation module, under Subtopic 1.6.4, 'Self-Paced Learning' for more information on how to complete the Study Plan.
| Module | Unit code and title | Description |
|---|---|---|
| 1 | BSBCRT411 Apply critical thinking to work practices | This module will help you to develop the skills to use advanced-level critical thinking in a workplace context. This includes using methods of analysis, synthesis and evaluation. |
| 2 | BSBTEC404 Use digital technologies to collaborate in a work environment | This module will provide you with the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively. |
| 3 | BSBTWK401 Build and maintain business relationships | In this module, learn to establish, develop and maintain effective work relationships and networks through relationship-building and negotiation skills. These relationships may be with workers within an organisation as well as freelance or contract workers. |
| 4 | BSBWHS411 Implement and monitor WHS policies, procedures and programs | This module will equip you with the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area to meet legislative requirements. |
| 5 | BSBWRT411 Write complex documents | In this module, refine how to plan, draft and finalise complex documents. |
| 6 | BSBXCM401 Apply communication strategies in the workplace | In this module, learn how to facilitate and apply effective communication strategies in the workplace within any industry. |
| 7 | BSBPEF401 Manage personal health and wellbeing | This module focuses on how to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs). |
| 8 | BSBPEF402 Develop personal work priorities | This module will prepare you to plan and prioritise your own work tasks. You will also develop the skills and knowledge to monitor and obtain feedback on personal work performance. |
| 9 |
BSBSUS411 Implement and monitor environmentally sustainable work practices BSBSUS412 Develop and implement workplace sustainability plans |
In this module, develop the skills and knowledge required to analyse environmental sustainability, implement improvements to the work practices and monitor their effectiveness. This module will equip you to prepare, implement and monitor sustainability plans for the workplace. |
| 10 | BSBSUS413 Evaluate and report on workplace sustainability | This module focuses on how to identify sustainable work practices, assess the operation and improvement of sustainable practices against indicators, and create reports detailing your assessment of workplace sustainability. |
| 11 | BSBSUS511 Develop workplace policies and procedures for sustainability | In this module, learn how to develop and implement workplace sustainability policies and modify the policy to suit changed circumstances. |