References and Copyright

1. APCO n.d., The Australian Packaging Covenant, viewed 3 November 2023, https://apco.org.au/the-australian-packaging-covenant
2. Canity 2016, Customer feedback - Pass on the feedback, streaming video, https://www.youtube.com/watch?v=6UZds0GJxKI
3. Commonwealth of Australia 2024, Energy ratings, energy.gov.au, viewed 3 November 2023, https://www.energy.gov.au/households/energy-rating
4. Commonwealth of Australia 2024, Information Security Manual (ISM), cyber.gov.au, viewed 05 March 2024, https://www.cyber.gov.au/resources-business-and-government/essential-cyber-security/ism
5. Commonwealth of Australia 2024, Essential Eight assessment process guide, cyber.gov.au, viewed 27 November 2023, https://www.cyber.gov.au/resources-business-and-government/essential-cyber-security/essential-eight/essential-eight-assessment-process-guide
6. Commonwealth of Australia 2024, Guidelines for cyber security incidents, cyber.gov.au, viewed 27 November 2023, https://www.cyber.gov.au/resources-business-and-government/essential-cyber-security/ism/cyber-security-guidelines/guidelines-cyber-security-incidents
7. Department of Climate Change, Energy, the Environment and Water 2022, Australian Packaging Covenant Organisation (APCO) arrangement., viewed 3 November 2023, https://www.dcceew.gov.au/environment/protection/waste/product-stewardship/products-schemes/apco
8. Department of Climate Change, Energy, the Environment and Water 2023, National Television and Computer Recycling Scheme, viewed 3 November 2023, https://www.dcceew.gov.au/environment/protection/waste/product-stewardship/products-schemes/television-computer-recycling-scheme
9. Department of Climate Change, Energy, the Environment and Water 2023, Sustainable procurement, viewed 3 November 2023, https://www.dcceew.gov.au/environment/protection/waste/sustainable-procurement
10. GeeksforGeeks 2020, Importance of maintenance record, viewed 3 November 2023, https://www.geeksforgeeks.org/importance-of-maintenance-record/
11. NABERS 2020, NABERS Energy, viewed 3 November 2023, https://www.nabers.gov.au/ratings/our-ratings/nabers-energy
12. OpenEducational Resources 2016, Communicating in writing - Writing workplace documents, viewed 3 November 2023, streaming video, https://www.youtube.com/watch?v=pXzznhHgXro
13. PaceIT Online 2015, PACE-IT: Preventative maintenance best practices, viewed 3 November 2023, streaming video, https://www.youtube.com/watch?v=G4aXbBb3LsQ
14. Prevalent Inc 2021, Third-party risk management explained, viewed 3 November 2023, streaming video, https://www.youtube.com/watch?v=dHRSN-1Ee0A
15. The State of Queensland 2022, ICT risk matrix, viewed 3 November 2023, https://www.forgov.qld.gov.au/information-and-communication-technology/queensland-government-enterprise-architecture-qgea/ict-risk-management/ict-risk-matrix
16. TLG Learning 2016, Known error database (KEDB) aka knowledge base, viewed 3 November 2023, streaming video, https://www.youtube.com/watch?v=JuGpJSqinqw
17. Trusted CI 2014, Risk assessment: Impact analysis, viewed 3 November 2023, streaming video, https://www.youtube.com/watch?v=nZxiYGaNZ-0

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