Introduction

This is the first module in the programme. It’s called Business Administration Fundamentals.

The module has been created to:

1. introduce you to the role of the professional administrator
2. provide you with the knowledge and skills to perform fundamental administrative tasks.

By the end of this module, you will be able to apply the knowledge you have built up during this module to provide core administration services in an office environment.

Time to complete this module

This module is worth 15 Credits, which is roughly equivalent to 150 hours of learning. For some people it will take a little less time and for others it may take a little longer.  Learning time includes reading, watching videos, completing learning activities, processing ideas, discussing what you’re learning with others, and completing the assessments.

You should aim to complete this module in roughly:

• Full-time learners: 4 weeks
• Part-time learners: 8 weeks.

Assessment outline

To finish this module you needs to complete three assessments:

BAT301A1: Business administration support and services, to do this you must:

1. Use Outlook, Google calendar, or another calendar application with delegated permissions for at least one week.
2. Talk to the calendar owner to determine the schedule of events.
3. Add at least five events, of which at least one must include at least one invitee.
4. Update the calendar at the request of the calendar owner, in collaboration with affected parties, as necessary.
5. Create checklists of the items to be prepared for each event.

BAT301A2: Produce a business information document, to do this you must:

1. Interview a staff member to determine the structure of the organisation and its functions.
2. Produce a written briefing for new staff that relates to a department or team, using a business productivity software.

BAT301A3: Work in a team, to do this you must:

1. Work as a member of a business team to create a poster/promotional document about an upcoming Fundraiser Day, using a collaborative tool.
2. Create meeting minutes of your team planning.
3. Reflect on your performance within the team.

Go to the assessment section now and read the full assessment requirements.

You will need an Office 365 or Google account. As an NZMA learner, Office 365 is free with your enrolment. If you prefer, you may also use a Google account. The Google account can be Google for personal use or it can be a Google Workspace account (a business account, formerly called G-Suite).

Setting Up a Google Account

1. Go to accounts.google.com
2. Click the Create account button near the bottom right and choose “For my personal use”
3. Follow the remaining steps.

Throughout this module, how-to guidance will be provided for both Microsoft and Google software applications. Refer to the guidance for the software that you use at your organisation and use this software to complete the activities. You are of course free to learn about how to use both software platforms.

You can save the guidance and articles provided, for future reference, by downloading, taking screenshots, printing, or bookmarking the webpage. How-to videos can be saved to your own playlist on YouTube.