Products and Services

Submitted by sylvia.wong@up… on Wed, 02/12/2020 - 03:09

Within this topic, we are going to look at the nature of a New Zealand tourism business.

Sub Topics
building in rotorua with pink flowers out the front

A product can be a tourism business involved in accommodation, transport, activities and attractions or ancillary services.

Below are listed some tourism products you would find in New Zealand. From the list, identify and match which sector of the tourism industry they are part of.

Let’s now look at what is involved when we talk about the nature of the tourism business.

The nature of a tourism business looks at –

  • It’s place within the O/D model
  • It’s physical location
  • It’s staff roles
  • The range of services and products it offers

As you know the O/D model is made up of ORIGIN, TRANSIT and DESTINATION.  And you also know that PRODUCTS is one of the components which is analysed as part of this model.

The question is…how does a tourism business fit into the O/D model, whether that business is at the origin, transit or destination?

golf course on the edge of the ocean

The products and services which a tourism business offer are very important in terms of the success of the business.

People need and want certain things when they’re travelling (and of course in everyday life). It’s these products and services which could possibly make or break a tourism product, or dictate how successful it may be.

The needs and wants of tourists will vary depending on their purpose of travel and who they’re travelling with. For example a businessman is going to need different things to what a family needs.

E.g. a businessman may need internet access in his room to be able to work, whereas a family may need to have a kids club or babysitting services available to them so the parents can have a holiday too.  However, there will be certain things which both types of travellers need and want, such as a swimming pool or a restaurant onsite.

Below is an extract about the fabulous Musket Cove Island Resort in the Mamanuca Islands of Fiji.  Read through the extract and complete the activity that follows.

Musket Cove Island Resort

From Price based on 1 night in a Raintree Room, FROM  $185*  per person per night (Valid 1 Apr 18-31 Mar 19)

ocean view from musket cove resort

At Musket Cove you’ll find the pace of life smooth and unhurried. Located on Malolo Lailai in the picturesque Mamanuca Islands. The resort's proximity to Nadi International Airport allow quick and easy access by high speed catamaran, seaplane and helicopter, making Musket Cove one of the most accessible Mamanuca resorts. The resort consists of 55 villas and bures scattered along the beachfront and throughout tropical landscaped gardens.

All rooms are spacious with separate living rooms and decorated with a true sense of Fiji. What sets Musket apart is space, with 400 acres of rolling hills and palm-fringed beaches to explore. Muskets world-class marina offers a vast selection of water-sports and activities. Or for those wanting to relax, the dedicated Makare Wellness Spa is a true haven of tranquility. 

Musket offers several gourmet-dining options ranging from gourmet cuisine at Dicks Place, modern bistro cuisine at the marinas edge Trade Café or cook yourself a barbecue at the MCYC Island Bar. 

Property Features

Free Wi-Fi (designated areas), Pool, Golf course (9 hole- adjacent), Restaurant, Bars (3), cafe, Makare Day Spa, Marina, PADI dive centre, Use of non-motorised watersports, Snorkeling trips (free), Village Excursions (free), Daily activities, Managers cocktail party (free).

Room Features

Wi-Fi (extra charge), Air-conditioning, Fan, Hammock, Spa (Villas), Hair dryer.

Includes

Full breakfast daily.

Children

  • 0-2 years- cot/bed charge payable direct. 3-11 years- $48 per child per night.
  • 2 Bedroom Island Villa- 0-4 years not catered for.
  • Lagoon Bure and Beach Bure- 0-14 years not catered for.

Max capacity

  • Garden Bure/ Lagoon Bure- 3 adults or 2 adults/2 children
  • Beach Bure/Raintree Room- 3, 2
  • Bedroom Island Villa- 4, 2
  • Bedroom Garden Villa- 5.

Distances

beachfront

Transfers

From Nadi Airport by coach/launch via Denarau Marina or by helicopter or seaplane See pages 23 to 25 for details.

HONEYMOON BONUS: FREE his and hers sulus and bottle of sparkling wine in room on arrival, relaxing foot treatment for 2 adults and turndown service on the first night for stays of 3 nights or more.

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