Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.Amelia Earhart
About this course
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others.
They may also have some responsibility for organising and monitoring the output of teams. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
For further details visit training.gov.au
The following table lists and describes the modules and the units that you will be undertaking as a part of this course. Before getting started with each module, it is important to establish regular time each week dedicated to your studies.
Having a set routine is the best way to ensure you are successful in completing your qualification.
To assist you in doing so, a Study Plan template is a planning tool that has been developed for this qualification.
Once you have downloaded this Study Plan, complete it and save it onto your computer. Please refer to the Orientation module, under subtopic 1.6.4, 'Self-Paced Learning' for more information on how to complete the Study Plan.
| Module | Unit Code | Description | |
|---|---|---|---|
| Orientation | N/A | Welcome to Swinburne Open Education. This module will help you get start and learn how to navigate through your online course. It includes helpful information about how to get help, how to submit your assessments and tips for online study. | |
| Introduction to Certificate IV in Leadership and Management | N/A | This module introduces you to the world of leadership and management. It provides you with an insight into the life of a manager and what to expect as you transition into a leadership role. | |
| 1 | Develop personal work priorities | BSBPEF402 | This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. |
| 2 | Implement and monitor WHS policies, procedures and programs | BSBWHS411 | This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. |
| 3 | Apply communication strategies in the workplace | BSBXCM401 |
This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry. It has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers. |
| 4 | Apply critical thinking to work practices | BSBCRT411 | This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation. |
| 5 | Articulate, present and debate ideas | BSBCRT412 | This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion. |
| 6 | Lead and facilitate a team | BSBXTW401 |
This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. It has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams. |
| 7 | Support the learning and development of teams and individuals | BSBHRM413 |
This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup. The unit applies to individuals with a broad knowledge of learning and development who apply their skills in addressing development needs to meet team objectives. They may have responsibility to provide guidance or to delegate aspects of tasks to others. |
| 8 | Demonstrate leadership in the workplace | BSBLDR411 | This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values. It is aimed at leaders who have a strong influence on the work culture, values and ethics of the teams they supervise. |
| 9 | Lead difficult conversations | BSBCMM412 |
This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations. The unit applies to individuals who may work as managers and leaders, and are required to lead difficult conversations in the workplace. They contribute well developed verbal and relationship building skills in having difficult conversations. |
| 10 | Coordinate recruitment and onboarding | BSBHRM415 |
This unit describes the skills and knowledge required to develop and implement strategies to source candidates and to assess their suitability for available positions. The unit applies to individuals working in a human resources job role, as well as those for whom recruitment and onboarding are part of their broader duties. |
| 11 | Lead effective workplace relationships | BSBLDR413 | This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. |
| 12 | Coordinate business operational plans | BSBOPS402 | This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required. |